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Makonde Rural District Council

Social Services & Townships

Inclusive social services and well-managed townships for every community.

Housing Waiting List Report a Social or Health Issue

How this department helps you

Service information for residents, businesses and institutions

This department coordinates council health and education facilities, social welfare and community programmes, NGO activities, disaster response, recreation, housing services and township administration.

Services

What you can request or follow up

Coordination of health facilities and community health services

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Education facility support

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Housing waiting-list and property enquiries

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

NGO and social welfare coordination

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Disaster management

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Recreational facilities

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

Township and resident services

Use the client portal or council offices to submit details, track feedback and keep your records up to date.

2026-2030 Strategic Plan

Strategic focus areas

Health and education facilities

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Housing and township administration

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Social welfare and community development

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Disaster management and recreation

This priority supports Makonde RDC's commitment to sustainable development, transparent governance and improved service delivery.

Department projects

Current and planned work

No department projects have been published yet.

Notices

Department updates

Makonde RDC Client Service Charter 2026
Please be advised that the Makonde Rural District Council Client Service Charter has been successfully uploaded. The document is now available for public access and will assist residents and stakeholders in understanding Council’s service standards, commitments, and expected turnaround times.
Client Charter - updated 2026.pdf
2026-07-08 15:47:09
REMARKS BY THE MINISTER OF STATE FOR PROVINCIAL AFFAIRS AND DEVOLUTION MASHONALAND WEST PROVINCE HON. MARIAN CHOMBO FOR MINISTER INTERFACE WITH CHINHOYI MUNICIPALITY AND MAKONDE RURAL DISTRICT COUNCIL 12 May 2026
Remarks
1 Remarks for interface Makonde district.docx
2026-05-18 16:39:27

Process

How requests are handled

  1. Submit an application, enquiry or public-health concern with the relevant location.
  2. The department verifies records or coordinates an inspection or referral.
  3. You receive feedback on status, next steps or documents required.

Before you start

Useful details to prepare

  • National ID and contact details
  • Property, school, clinic, ward or township details
  • Application/reference number and supporting evidence where available

Client and admin communication

Submit online, then track council feedback

Client requests from this department are routed through the portal so council officers can review, update status, upload documents where needed and send feedback back to the client record.

Client Portal Track Requests Message Council

Departments

Find another council service

Administration & Human Resources Development Council administration, meetings, assets, staffing and fleet management. Roads, Planning & Works Roads, water, sanitation, waste, public works and development planning. Social Services & Townships Health, education, housing, welfare, recreation and township services. Lands, Agriculture & Natural Resources Land, agriculture, fisheries, conservation, forestry and problem-animal control. Finance Revenue, budgets, financial reporting, accounts and council financial services. Audit Independent assurance, internal controls, compliance and risk management.
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